Who we are

SysGlob Software Solutions Private Limited (“SysGlob”, which also runs Geospatial Campus), 3rd Floor, SR Arcade, IMG Junction, Aiswarya Nagar, Kakkanad, Kochi, Kerala 682030, India. We decide why and how the personal data described here is used, so under the Act we are its data fiduciary. This notice covers this website, sysglob.in.

Contact for privacy questions and grievances

For any question about this notice, to use any of your rights, or to raise a grievance, write to info@sysglob.in with “Privacy request” in the subject, or call +91 94471 25486. We acknowledge requests within seven days and resolve them as soon as we can, and in any case within the period the Rules allow.

What we collect, and why

We collect only what you choose to give us, for one purpose each:

Contact form and project enquiry form: your name, email address, phone number, the subject and your message. Used only to reply to you and to discuss the work you ask about.
Training application form: your name, email address, phone number, city, the course you choose, your educational or work background, whether you have a suitable laptop, and what you hope to learn. Used only to consider your application, to contact you about the course, and to arrange your place on it.
Site assistant (“Ask SysGlob”): the messages you type in that conversation. Used only to answer you at that moment; we do not keep them. Please do not type personal or confidential information into the chat.
Every visit: your IP address and basic browser details, which our hosting provider needs to deliver the pages, keep the site secure and limit how often the assistant can be called.

We do not sell personal data, use it for advertising, or combine it with data from elsewhere. The site uses no analytics or advertising trackers and sets no cookies.

Your consent

Each form asks you to tick a box agreeing to this notice before it can be sent; that is your consent for the purpose listed above. You can withdraw it at any time, just as easily, by emailing info@sysglob.in. We will then stop using your data and erase it, unless a law requires us to keep it. Withdrawing does not affect anything we did before. Using the assistant is optional; if you do not want your messages processed, do not use it.

Children

If you are under 18, please ask a parent or guardian to send the form for you, or to agree to it with you; the training application asks you to confirm this. If we learn that we have a child's details without a parent's or guardian's consent, we erase them. We do not track children or show them advertising.

Who handles it for us

These service providers process data on our behalf, only to do the job described:

FormSubmit (formsubmit.co) delivers each form to our company inbox by email. It may show a reCAPTCHA check from Google to keep out spam.
Anthropic (the Claude API) writes the assistant's replies from the messages you type.
Netlify hosts the website and runs the assistant.

These providers may process data on servers outside India. The Act allows this except to countries the Government of India restricts; we will stop any such transfer if a provider's country is restricted.

What stays in your browser

The assistant keeps the conversation in your browser's session storage so it survives moving between pages; it is cleared when you close the tab. The demo sign-in page stores a time-limited pass in your browser's local storage, and the Watershed Works demo keeps your language choice and any status edits there too. None of it is sent to us. The demo loads map tiles from OpenStreetMap and Esri, whose servers see your IP address as with any content you load from them.

How long we keep it

We keep what you send us only as long as we need it for the purpose you gave it for: to reply to you, to discuss or carry out the work, or to run your course.

Enquiries (contact, enquiry and training forms, and what we note when we follow them up): if you do not become a client or a student, we erase them one year after our last contact with you, or earlier if you ask.
Clients and students: we keep the records the law requires for business and tax purposes, for as long as it requires, and erase the rest when the work or course is over.

How we protect it

The site is served only over an encrypted connection (HTTPS). Form emails reach a company inbox that only the staff who handle enquiries and admissions can open. If a breach of personal data happens, we will tell those affected and the Data Protection Board of India as the law requires.

Your rights

Under the Act you can ask us, by writing to info@sysglob.in:

for a summary of the personal data we hold about you, what we do with it, and who we have shared it with;
to correct, complete or update it, or to erase it;
to withdraw your consent;
to resolve a grievance about how we handled your data; and
to record someone you nominate to use these rights for you if you die or cannot use them yourself.

We may ask you to confirm who you are before acting on a request, so that we do not give your data to someone else. Please give us the chance to put things right first: if you are not satisfied with how we resolve your grievance, you can complain to the Data Protection Board of India.

Languages

This notice is in English. If you would like it in any language listed in the Eighth Schedule to the Constitution of India, such as Malayalam, Tamil or Hindi, write to info@sysglob.in and we will send it to you.

Changes to this notice

When what the site does with personal data changes, we update this page and the date at the top. If a change affects data you have already given us, we will tell you before it applies.

Privacy notice.